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Delivery / Pickup

DELIVERY YOUR WAY

Starting at just $24.99

We Go The Extra Mile

It’s important to us that you start enjoying your new furniture or mattress right away! Our fully trained delivery and pickup teams are employed by WG&R to consistently provide top-rated service and will conduct a full inspection of your new purchase prior to delivery. Plus, our unbeatable flat-rate delivery fee even includes convenient assembly and placement of your new furniture in any room of your home!

We are only able to deliver within our standard delivery areas throughout Wisconsin and Upper Michigan. View our delivery map to see if we deliver to your area.

Delivery

Next-Day Delivery* (temporarily unavailable)

Available on our entire inventory of in-stock merchandise, next-day delivery is available within the metro areas surrounding each store location!

Flexible Scheduling

Delivery that fits your schedule—even after 5 PM in metro areas. Plus, we’ll give you an advance call with a two-hour delivery window so you can plan your day accordingly.

Flat-Rate Delivery Pricing*

One low price no matter how much you buy!

  • Curbside Dropoff (T-F): $24.99
  • Doorstep Delivery (T-F): $49.99
  • In-Home Delivery (M-F): $79.99

Used Furniture & Mattress Removal 

Out with the old and in with the new! Have your old furniture or mattress removed and donated or disposed of in an environmentally friendly way.

  • Mattress/Foundation/Frame: $35
  • Casegoods/Upholstery: $35/unit
  • Sectionals: $70
  • Platform Beds: $70

Tips to Prepare For Delivery Day

  • Read our Furniture Fit Guide to ensure your pieces will fit into your home.
  • Make sure there is a clear path inside and outside the home for the delivery team to bring in the furniture.
  • Remove anything from the walls that may be in the way in a tight space.
  • Plan for an alternate route for the delivery team to bring in your pieces.
  • If there is rain or snow, place any additional rugs you may have at the area the delivery team will enter.
  • Secure pets in another room away from the delivery.
  • Any items that we are hauling away for you should be in a donatable condition.
  • If you have a friend or family member accepting a delivery for you, have clear instructions for them about the delivery.
  • If your address isn’t clearly marked on the front of your home, please give additional descriptions to your salesperson.

Pickup

Free Immediate Pickup*

Need it now? Take it home today with immediate pickup on all in-stock merchandise.

Scheduled In-Store Pickup*

Please call ahead to confirm your pickup time at 1-800-864-3011. If you would like us to help you open and inspect your purchase once you arrive, just let us know!

Tips to Prepare For Your Order Pickup

  • To speed up your pickup time, please call ahead to have our staff prepare your pieces for pickup.
  • Take the time to inspect your pieces before loading them. We are happy to help you unwrap and review your order.
  • Feel free to contact your salesperson about the dimensions of the pieces to make sure they fit inside your vehicle.
  • Plan to use a vehicle that you can safely secure your pieces in, and bring materials to tie the pieces down.

Pickup Hours

Corporate Pickup Center:
Mon – Fri: 7:30 am – 9 pm
Sat: 10 am – 6 pm
Sun: 11 am – 5 pm

WG&R Store Pickup*:
Mon – Fri: 10 am – 9 pm
Sat: 10 am – 6 pm
Sun: 11 am – 5 pm

Customer Support

*Flat-Rate Delivery Pricing: Excludes holidays, Sundays, and special hours within the standard delivery area. Flat-rate delivery fees shown apply only to specified metro areas. Items designated as RTA (ready to assemble) require full assembly by the customer and will not be assembled by WG&R. See store for details. *Delivery & Pickup: Applies only to in-stock merchandise. In-stock merchandise availability varies by store. Order must be paid in-full prior to delivery and pickup. Merchandise not picked up at the store within 48 hours will need to be rescheduled. Product will remain in original packaging and will not be inspected prior to pickup unless requested. Please take the time to inspect your pieces prior to loading them. Product damage must be reported within 48 hours of pickup. *Doorstep Delivery: Customer is responsible for final assembly and placement in the home. Returns and exchanges will occur curbside or in customer’s driveway, sheltered area or garage. Does not qualify for haulaway service. See store for details and availability. *WG&R Store Pickup Hours are subject to change during holidays.