Customer Service

Contact Us – If reporting an issue, please attach pictures to the email below.
Customer Service Hours
Mon-Thu: 9 am – 5 pm
Fri: 9 am – 2 pm
Sat-Sun: Closed


Our Promise:

At WG&R we believe that price is important, but it’s nothing without an unwavering commitment to customer service. Since 1946 our motto has been “We take care of our customers” and peace-of-mind, follow-through and a no-problem attitude are all reasons that families have been coming back to WG&R for generations. We deliver this promise through our own Customer Service call center with specialists located right here in Northeast Wisconsin. Rest assured, if you have a problem today, tomorrow or 5 years from now, we’ll be there for you. And should your problem require a repair, we also have a highly skilled team of Service Technicians on staff. Most service work and repairs can even be done right in your home when it’s convenient for you. At WG&R we’re committed to getting it right the first time. We just want you to know, should we fall short, we’ll do what it takes to make it right. Please feel free to provide feedback or get answers to your questions via our Contact Form.